Coordinated stages, from the very beginning to departure
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01
Before arrival
Every detail of the journey prepared before pilgrims set out.
Reviewing pilgrim numbers, preparing operating plans, readying reception points and coordinating with the relevant authorities, so everything is ready before arrival.
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02
Reception
Organised reception at the main arrival points.
Specialist teams at the ports of entry receive pilgrims, guide them and complete the required procedures before they move to their accommodation.
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03
Transport and accommodation
Transport, group movement and allocation to accommodation.
Organised transport fleets and precise movement schedules, with accommodation allocated to defined standards in fully prepared sites.
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04
Field services
Daily services at accommodation and service sites.
Field teams oversee catering, cleaning, maintenance and everything pilgrims need for a comfortable stay.
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05
The Holy Sites
Operating the sites where the rites are performed.
Coordinating movement between the Holy Sites, operating the camps and providing support services at peak times.
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06
Departure
Fully organised departure procedures.
Coordinating the move from accommodation to the ports of departure, completing procedures, and closing the journey in an orderly, comfortable way.